Our Process

1. Check the property address.

Call with the actual address and ZIP. Ask whether an independent contractor can serve it. Current Cleburne buyer coverage is not confirmed on this website.

2. Describe what you can see safely.

Name wet rooms, approximate water depth, floor materials and connected spaces. Explain the known source, discovery time and any access restriction. Avoid assumptions about unseen areas.

3. Discuss the assessment and price.

Ask about availability and assessment charges. Review pickup tasks, exclusions, contents handling and payment terms. Identify who can authorize work.

4. Review the handover.

Ask how remaining moisture is checked and explained. Confirm additional equipment days or visits separately, including charges and approval. Keep the proposal and invoice.